COVID-19 Frequently Asked Questions
We understand that you have a question that needs an answer, or an issue that needs resolving. There is a very good chance that your question or issue has already been addressed on this Questions and Answers page. If your question is not answered in this FAQ, please contact the UI Call Center at (401) 415-6772 or submit a callback request at https://covidemergencyuibenefits.dlt.ri.gov/support.
- Call Center Hours:
- Monday-Thursday: 8am-6pm
- Friday: 9am-6pm
- Saturday: 8am-11:30am
If you have any out-of-state wages, please refile your claim online to get your extension set up. Next week, please certify again using the same BYE and PIN. If you have any issues with refiling your claim please contact the call center at (401) 415-6772.