How to Request UI Payments Log in to your UI Online Account If you haven't created an account yet, visit UI Online and click “Create Account” below the login box on the right side of the screen. You’ll be asked a few questions in order to verify your identity and securely connect your account to your existing claim. After that, you can use this new platform to keep track of your claim and request payments every week. Make sure to read your Benefit Rights. Certify Every Week Once your claim has been processed, log into UI Online during the dates specified in your UI Online/TeleCert mailing. You must certify for payments by logging in to UI Online once every week to collect benefits. You can also certify by phone at (401) 415-6772. Tip: You do not need to certify on a specific day of the week. Receive Payments Payments are generally deposited 48 hours after you certify.