Unemployment Insurance Claim Help Form Completing this form is the fastest way to let us know that you are having trouble filing your claim, requesting payment, or accessing your UI Online account, or are experiencing any other issue with your claim. Once completed, someone from the Department will contact you within 2-3 business days at the number you provide. *This form is for UI claimants only. TDI claimants should contact dlt.tdi@dlt.ri.gov or the TDI call center at 401-462-8420.
1099-G Information for Unemployment Insurance Claimants 1099-G forms are now available on UI Online click here for more information. If you received a 1099-G and never applied for benefits please click here to report.
How to Request UI Payments Log in to your UI Online Account If you haven't created an account yet, visit UI Online and click “Create Account” below the login box on the right side of the screen. You’ll be asked a few questions in order to verify your identity and securely connect your account to your existing claim. After that, you can use this new platform to keep track of your claim and request payments every week. Make sure to read your Benefit Rights. Benefit Rights PDF file, less than 1mbmegabytes Benefit Rights (Spanish) PDF file, less than 1mbmegabytes Certify Every Week Once your claim has been processed, log into UI Online during the dates specified in your UI Online/TeleCert mailing. You must certify for payments by logging in to UI Online once every week to collect benefits. You can also certify by phone at (401) 415-6772. Tip: You do not need to certify on a specific day of the week. Receive Payments Payments are generally deposited 48 hours after you certify.