How to Request UI Payments

To receive payments every week, you need:

  1. Create a PIN

    To create your pin, log into UI Online during the dates specified in your UI Online/TeleCert mailing. Do not try to log in before these dates, as you will be unable to access the system.

    Make sure to read your Benefit Rights.

  2. Certify Weekly

    You must certify for payments by logging in to UI Online once every week to collect benefits. You can also certify by phone at (401) 415-6772.

    Tip: You do not need to certify on a specific day of the week.

  3. Receive Payments

    Payments are generally deposited 48 hours after you certify.

    Note: Beginning week ending 9/4/21, all new and refiled claims will once again be required to serve a one-week waiting period. This means that for all claims filed beginning 8/29/21, the first week of your claim will be an unpaid waiting period.