Updated UI Call Center Hours Starting this week, the call center will have adjusted hours on Wednesdays and Thursdays, which will be 8am - 12pm. This will allow call center staff to process claims filed online, respond to customer inquiries, and complete other claims-related work. There will be no change to Call Center hours on Mondays, Tuesdays, or Fridays. We apologize for the inconvenience. Visit the UI page for business hours.
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Returning to Work Everyone who is eligible to receive Unemployment Insurance Benefits receives two mailings after the initial application. The second mailing consists of a Return to Work Form. Return to Work Form PDF file, less than 1mbmegabytes The Return to Work Form is to be mailed to the Department when a claimant returns to work full time. This form notifies the department of the start date, employer name and address where the claimant began working. It also provides a written request for any outstanding benefits to which the claimant may be entitled. The form can be mailed to: RI Dept. of Labor and Training Unemployment Insurance Division PO Box 20340 Cranston, RI 02920-0943 If you return to work part time and are earning less than your benefit rate, please continue to use UI Online weekly to claim partial benefits. If you become totally unemployed, you will need to file a new claim online or by calling (401) 415-6772.