Updated UI Call Center Hours Starting this week, the call center will have adjusted hours on Wednesdays and Thursdays, which will be 8am - 12pm. This will allow call center staff to process claims filed online, respond to customer inquiries, and complete other claims-related work. There will be no change to Call Center hours on Mondays, Tuesdays, or Fridays. We apologize for the inconvenience. Visit the UI page for business hours.
Take our Survey! We are seeking feedback from the public on employment and training resources and services. Click here to learn more. ¡Tome nuestra encuesta! Estamos Buscando comentarios del público sobre recursos y servicios de empleo y capacitación. Pulse aquí para saber más.
Public Records Requests Department of Labor and Training Legal Division 1511 Pontiac Ave. Cranston, RI 02920 Phone: 401 462-8890 Fax: 401 462-8884 Public Records Request Procedure The Department of Labor and Training has instituted the following procedure to help the public obtain public records pursuant to RIGL §§ 38-2-1 et seq. To reach us by telephone call the above-cited telephone number and speak to a staff attorney. The regular business hours of the Department are 8:30 AM to 4:00 PM. The Department may ask you the reason for your request as its regular course of Business; however, you are not required to provide the reason you seek the information, and your right to access public records will not depend upon providing reasons. In order that you are provided with the public records you seek in an expeditious manner, the Department asks that you complete the Public Record Request Form, which may be obtained upon request and is included on page two of this document. There are times when the public records you seek are not available at the time of your request. Please be advised that the Access to Public Records Act allows a public body ten (10) business days to respond, which can be extended an additional twenty (20) business days for “good cause.” The Department appreciates your understanding and patience. If you believe that you have been denied access to public records, you have the right to file a review petition with the Department of Attorney General. If you are still not satisfied, you may file a lawsuit in Superior Court. The Department of Attorney General’s Guide to Open Government may be obtained on its website http://www.riag.ri.gov/Forms/APRArequestguidelines.pdf. This Department is committed to providing any individual with public records in an expeditious and courteous manner. APRA Request Form Fill out my Wufoo form!