Updated UI Call Center Hours Starting this week, the call center will have adjusted hours on Wednesdays and Thursdays, which will be 8am - 12pm. This will allow call center staff to process claims filed online, respond to customer inquiries, and complete other claims-related work. There will be no change to Call Center hours on Mondays, Tuesdays, or Fridays. We apologize for the inconvenience. Visit the UI page for business hours.
Take our Survey! We are seeking feedback from the public on employment and training resources and services. Click here to learn more. ¡Tome nuestra encuesta! Estamos Buscando comentarios del público sobre recursos y servicios de empleo y capacitación. Pulse aquí para saber más.
Unemployment Insurance Unemployment Insurance (UI) is a federal/state insurance program financed by employers through payroll taxes. UI provides temporary income support to workers who have lost their jobs through no fault of their own and have earned enough wages within a specific base period to qualify. File a Claim on UI Online How to Apply for Unemployment Benefits Need assistance? Completing this form is the fastest way to let us know that you are having trouble filing your claim, requesting payment, or accessing your UI Online account, or are experiencing any other issue with your claim. Once completed, someone from the Department will contact you within 2-3 business days at the number you provide. UI Help Form Apply for Unemployment How to File or Refile a Claim Eligibility FAQs Check Claim Status How to Request a Payment EPC Card Information Manage My Claim UI Online (Weekly Certification) Partial Benefits With Part-Time Work Download 1099-G Work Search Requirements Returning to Work Tuition Waiver Adjudication & Appeals Appeal a Decision Check Adjudication Status Board of Review Adjudication Questionnaires Unemployment Resources for Employers Contact Us Call Center(401) 415-6772 Voice Relay 711 Hours Mon: 8am - 3pm Tues: 8am - 3pm Wed: 8am - 12pm Thurs: 8am - 12pm Fri: 9am - 3pm Other Resources FAQs Forms / Publications 2023 UI/TDI Quick Reference Rhode Island General Law Rules & Regulations UI/TDI Data Employer Notice Requirement Memo
Apply for Unemployment How to File or Refile a Claim Eligibility FAQs Check Claim Status How to Request a Payment EPC Card Information
Manage My Claim UI Online (Weekly Certification) Partial Benefits With Part-Time Work Download 1099-G Work Search Requirements Returning to Work Tuition Waiver
Adjudication & Appeals Appeal a Decision Check Adjudication Status Board of Review Adjudication Questionnaires