Unemployment Insurance
Unemployment Insurance (UI) is a federal/state insurance program financed by employers through payroll taxes. UI provides temporary income support to workers who have lost their jobs through no fault of their own and have earned enough wages within a specific base period to qualify.
Unemployment Insurance FAQs for Federal Workers
Need assistance?
Completing this form is the fastest way to let us know that you are having trouble filing your claim, requesting payment, or accessing your UI Online account, or are experiencing any other issue with your claim. Once completed, someone from the Department will contact you within 2-3 business days at the number you provide.
UI Help FormContact Us
**For the next two weeks, the UI Call Center will be adjusting its hours. Instead of offering morning-only hours on Wednesdays and Thursdays, we will now be open all day on Thursdays and closed all day on Wednesdays to allow our representatives to process claims.
- Closed: Wednesday, April 9 & Wednesday, April 16
- Open Full Day: Thursday, April 10 & Thursday, April 17
Remember to make your morning Wednesday call on Thursday afternoon instead.**
Call Center
(401) 415-6772
Voice Relay 711
Hours
- Mon: 8am - 3pm
- Tues: 8am - 3pm
- Wed: 8am - 12pm
- Thurs: 8am - 12pm
- Fri: 9:30am - 3pm