Updated UI Call Center Hours Starting this week, the call center will have adjusted hours on Wednesdays and Thursdays, which will be 8am - 12pm. This will allow call center staff to process claims filed online, respond to customer inquiries, and complete other claims-related work. There will be no change to Call Center hours on Mondays, Tuesdays, or Fridays. We apologize for the inconvenience. Visit the UI page for business hours.
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Contact Hours Monday - Friday: 8:30 AM - 3:30 PM Contact Phone: (401) 574-8700 Fax: (401) 574-8940 Mailing Address: State of Rhode Island Department of Labor and Training Employer Tax Unit 1511 Pontiac Ave Cranston, RI 02920-0942