Official State of Rhode Island website

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Unemployment Insurance

Unemployment Insurance (UI) is a federal/state insurance program financed by employers through payroll taxes. UI provides temporary income support to workers who have lost their jobs through no fault of their own and have earned enough wages within a specific base period to qualify.

Important Notice for iPhone Users Completing PDF Forms:

We have noticed that when PDF documents are filled out on an iPhone, the resulting files sometimes display double-layered or overlapping text. This issue can make your documents unreadable when sent to us. To avoid this problem, we recommend using a desktop computer, laptop, or Android device to complete PDF forms whenever possible. If you must use your iPhone, consider downloading a dedicated PDF app (such as Adobe Acrobat Reader) and saving the completed document as a flattened PDF before submitting. This will help ensure we can read your information clearly and process your request without delays.

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Hemos observado que, al completar documentos PDF en un iPhone, los archivos resultantes a veces muestran texto superpuesto o con efecto de doble capa. Este problema puede hacer que los documentos sean ilegibles al enviarlos. Para evitarlo, recomendamos utilizar una computadora de escritorio, una laptop o un dispositivo Android para completar los formularios PDF siempre que sea posible. Si usted debe utilizar su iPhone, considere descargar una aplicación específica para PDF (como Adobe Acrobat Reader) y guardar el documento completado como  PDF aplanado antes de enviarlo. Esto ayudará a garantizar que podamos leer su información con claridad y procesar su solicitud sin demoras.

Need assistance?

Completing this form is the fastest way to let us know that you are having trouble filing your claim, requesting payment, or accessing your UI Online account, or are experiencing any other issue with your claim. Once completed, someone from the Department will contact you within 2-3 business days at the number you provide.

UI Help Form

Contact Us

Call Center
(401) 415-6772
Voice Relay 711

Hours

  • Mon: 8am - 3pm
  • Tues: 8am - 3pm
  • Wed: Closed
  • Thurs: 8am - 3pm
  • Fri: 9:30am - 3pm