Customer Solutions 2023

For More Information & to Apply

Program Contact Name

Stacy Sullivan

Website

Description

This training program equips participants with the essential skills to thrive in entry-level call center and customer service roles within the insurance and investment industries. It covers a comprehensive range of topics, including professionalism, customer service excellence, call center best practices, technology usage, basic investment and insurance fundamentals, and more.

This program opportunity is organized by the CCRI Division of Workforce Partnerships led by Community College of Rhode Island.

Details

Training Providers

Community College of Rhode Island

Training Locations

This training will occur in a hybrid format (sometimes virtually or McAuley Village).

Program Schedule

The McAuley Village cohorts will be 45-hour long trainings. The cohorts open to the public will be 60 hours long.

Graduate Credentials

Industry-Recognized Credential/Certification

Total Cost

FREE for qualified candidates

Job training program type

All Free or Reduced Cost Job Training Programs

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